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    SHIPPING, PURCHASES, AND RETURNS

    Last Updated: September 3, 2024

    SHIPPING

    Shipping Costs

    • The cost of US domestic shipping (for items other than “Instant” items ordered with Next Day delivery) is $14.75 to the 48 contiguous states and $27.50 to Hawaii and Alaska. For other shipping rates, please refer to our Shipping FAQ.

    • The cost of shipping for “Instant” items ordered with Next Day delivery is $27. Please note, Next Day delivery is only available for “Instant” items with a delivery address within the 48 contiguous states and is not available for orders delivered to PO Boxes or military bases.

    • “Instant” items also incur a processing fee of up to 8%, which will be included in the price displayed.

    • The cost of shipping for Order Upgrade (Priority) is $12.00 plus tax for eligible orders.

    • Customers may incur additional charges for purchases of multiple items or heavy items.

    US ORDERS

    All delivery times are estimates and are not guaranteed. Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.

    Standard Items

    Most items are shipped to us first for review before being delivered to you. It will typically take 7-10 business days (M-F) for orders to be delivered to a buyer located in the US, since it takes approximately 3-4 business days to get to us, 1-2 business days to review and 3-4 business days for the order to reach you. In some cases it may take up to 30 days for GOAT to receive, review and ship an item to you due to weather-related delays, carrier limitations or other events outside of our control.

    Instant Items with Standard Delivery

    Items that are labeled “Instant” have already been verified and ship directly from our facilities or a selected partner to you. Excluding deliveries to PO boxes and military bases, it will typically take 3-5 business days for an “Instant” item ordered before 11:00 AM PT with Standard delivery to be delivered to a buyer located in the 48 contiguous states and 4-5 business days for an “Instant” item ordered after 11:00 AM PT with Standard delivery to be delivered to a buyer located in the 48 contiguous states.

    Instant Items with Next Day Delivery

    Depending on your item's location, one of our preferred partners can fulfill your order using their next day delivery option. Carrier next day delivery is an option for “Instant” items available only to buyers located in the 48 contiguous states, excluding PO boxes and military bases. It will typically take 1 business day for an “Instant” item ordered before 11:00 AM PT with carrier next day delivery to be delivered to a buyer located in the 48 contiguous states and 2 business days for an “Instant” item ordered after 11:00 AM PT with carrier next day delivery to be delivered to a buyer located in the contiguous US.

    Order Upgrade (Priority)

    Order Upgrade (Priority) is an optional upgrade for eligible orders of sneakers purchased with Standard delivery that is available only to buyers located in the 48 contiguous states, excluding PO boxes and military bases. With Order Upgrade (Priority), your order will receive priority processing (which helps ensure you get your item faster) once it arrives at one of our facilities for verification. After upgrading your order, it will typically take 1-3 business days for the order to be delivered following our verification of the item.

    Apparel and Accessories

    Excluding “Instant” items, apparel and accessory items typically take 7-10 business days to be delivered to a buyer located in the US. Excluding deliveries to PO boxes and military bases, it will typically take 3-5 business days for an “Instant” item ordered before 11:00 AM PT with Standard delivery to be delivered to a buyer located in the contiguous US and 4-5 business days for an “Instant” item ordered after 11:00 AM PT with Standard delivery to be delivered to a buyer located in the contiguous US.

    Auction Items

    Auction items have already been verified and will ship directly from our facilities to you, or from a selected gallery or partner. Excluding deliveries to PO boxes and military bases, it will typically take between 3-6 business days for most auction items to be delivered to a buyer located in the 48 contiguous states. Please note that certain auction items may take longer to be delivered based on their location or if they are made-to-order.

    Shipping to a UPS Access Point

    UPS Access Point pickup is a secure delivery option for certain orders shipped with Standard, Instant, Instant (Next Day) and Order Upgrade (Priority) shipping. UPS Access Point pickup is only available for orders shipped within the US.

    Delivery estimates for Standard, Instant, Instant (Next Day) and Order Upgrade (Priority) shipping are applicable to UPS Access Point pickup orders.

    To ship your item to an UPS Access Point, simply select “Pickup” as your delivery method during checkout then choose your preferred UPS Access Point pickup location. UPS Access Point locations include UPS Stores, UPS retail partners (including local business and retail chains such as CVS, Michael’s and Advance Auto Parts), and UPS lockers.

    If you select UPS Access Point pickup as your delivery method, you will be notified via email when your package has arrived at your chosen location. To securely pick up your item, you must present a government-issued photo ID that matches the name associated with your GOAT order.

    Your package will be held at the UPS Access Point for 7 days after delivery. If you do not pick it up within that time, your package will be returned to GOAT and placed in GOAT Storage. Please see the “GOAT Storage” section within this policy for information on how to retrieve items from GOAT Storage.

    Orders completed via Offers are not currently eligible for UPS Access Point pickup.

    NON-US ORDERS

    For non-US orders, delivery times vary due to customs. All delivery times are estimates and are not guaranteed. Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.

    Standard Items

    Most items are shipped to us first for review before being delivered to you. It will typically take 7-10 business days (M-F) for sneaker orders to be delivered to a buyer located outside the US. In some cases it may take up to 30 days for GOAT to receive, review and ship an item to you due to weather-related delays, carrier limitations or other events outside of our control.

    Instant Items with Standard Delivery

    Items that are labeled “Instant” have already been verified and ship directly to you from one of our facilities or a selected partner. For buyers located in the United Kingdom, France and Japan, it will typically take 3-5 business days for an “Instant” item ordered before 11:00 AM local time with Standard delivery and 4-5 business days for an “Instant” item ordered after 11:00 AM local time with Standard delivery to be delivered. For all other non-US buyers, it will typically take between 5-30 business days to be delivered.

    Apparel and Accessories

    Excluding “Instant” items, apparel and accessory items typically take 7-10 business days to be delivered to a buyer located outside the US. In some cases it may take up to 30 days for an item to be delivered. It will typically take 3-5 business days for an “Instant” item ordered before 11:00 AM PT with Standard delivery to be delivered to a buyer located outside the US and 4-5 business days for an “Instant” item ordered after 11:00 AM PT with Standard delivery to be delivered to a buyer located outside the US.

    Auction Items

    Auction items have already been verified and will ship directly from our facilities to you, or from a selected gallery or partner. For buyers located outside the US, it will typically take between 7-10 business days for most auction items to be delivered, although in some cases it could take up to 30 days for the item to be delivered. Please note that certain auction items may take longer to be delivered based on their location or if they are made-to-order.

    UNDELIVERABLE ITEMS

    If your order is returned to us as undeliverable, your item(s) will be placed into GOAT Storage under your account. Please see the “GOAT Storage” section within this policy for information on how to retrieve items from GOAT Storage. If you receive an email that your Guest Checkout order is undeliverable, you must contact GOAT Support for further assistance. Our Customer Support team will be able help you create a GOAT account that is linked to your Guest Checkout order. Once you’ve created an account, you will be able to manage and/or retrieve your Guest Checkout item(s) from GOAT Storage.

    PURCHASES

    CURRENCY

    All fees are listed in US dollars, unless otherwise stated. We are not responsible for currency exchange rates, except as described below. If you are an international buyer, you may have the option to buy items in your local currency or US dollars. If you opt to pay in your local currency:

    • We'll automatically display your order total in your local currency on the checkout page. Your order total includes the foreign exchange rate as well as any applicable fees or costs.

    • If you return a purchase that was purchased in your local currency, you will receive GOAT Credit in the amount you paid in your local currency converted to USD. Please note that all GOAT Credit issued as part of a refund expires one year after the date of issuance for buyers located in the US, unless otherwise specified.

    • Offers can only be made in USD at this time. We may display approximate conversions to help you make the best offer.

    • Some payment methods may not be supported.

    Because foreign exchange rates fluctuate, the price you see for an item in your local currency on one day may be different from the price for that same item on another day. The foreign exchange rates we apply are updated daily. GOAT takes no responsibility for the accuracy of any foreign exchange rate applied to your purchase or return.

    RISK OF LOSS

    The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. GOAT is the seller of record for purchases made by buyers shopping from the United States. Replacement of products and credits to your account for shipped items claimed as not received are subject to our investigation, and we may require you to sign and return an affidavit before looking into your claim. We will replace products and credit your account at our discretion and as required by applicable law.

    PRICING AND AVAILABILITY AND SALES TAXES, VAT, AND DUTIES

    All prices are subject to change without notice at any time. Available inventory is subject to change without notice at any time. As a result, if your order is canceled for any reason, you may not be able to purchase the same item you originally ordered, and if the same item is available, it may not be available at the same price of your original purchase.

    We will collect sales or use tax (collectively “Sales Tax”) and Value-Added Tax (“VAT”) on purchases of taxable items from buyers located in certain jurisdictions where we have determined that we have a legal obligation to collect taxes for such purchases. In these jurisdictions, we will remit the tax collected from buyers to the appropriate taxing authority. In jurisdictions where we do not collect taxes, applicable tax laws may require buyers to remit, or pay taxes to the appropriate taxing authority.

    Sales Tax and VAT will apply based on a buyer’s shipping address rather than a buyer’s billing address. These taxes will apply to all purchases of taxable items for applicable jurisdictions, even for current offers that are completed at a later time.

    Applicable tax rates may vary by jurisdiction. For Sales Tax purposes, some states may include shipping fees in the calculation of Sales Tax while other states may exclude shipping fees.

    Please review this FAQ for more information about specific jurisdictions.

    NON-US BUYERS

    We will declare the price that was paid for customs purposes. Unless otherwise indicated in this FAQ above, buyers are responsible for the applicable customs duties and taxes that are billed by their respective countries of residence.

    PAYMENT METHODS

    For purchases made in the United States, we accept American Express, Discover, JCB, MasterCard, and Visa. Depending on your shopping region, we also accept Affirm, Afterpay, Alipay, Apple Pay, giropay, Google Pay, Klarna, and Paypal.

    SHIPPING, CONTACT, BILLING, AND PAYMENT INFORMATION

    Please review your shipping, contact, billing, and payment information for accuracy before submitting an order. Billing information must match the billing information you have on file with the issuing bank. Please note that GOAT is unable to change a shipping address once the order has been placed. For sneakers, you may be able to cancel your order (within 3 hours of placing it and/or before it is confirmed by the seller, whichever comes first), and place the order again with the correct shipping address. However, you may not be able to purchase the same item you originally ordered, and if the same item is available, it may not be available at the same price of your original purchase.

    ORDER REVIEW

    All orders are subject to fraud review which may result in a delay in processing. We may also require additional information in order to verify your purchase. Until you receive final confirmation of your purchase, please check your email and respond to any requests for verification. While your order is being reviewed, your account may be placed on hold until the review is completed.

    ORDER CANCELLATION

    We reserve the right to cancel orders at our sole discretion. For sneakers, you may cancel your order within 3 hours of placing it or before it is confirmed by the seller - whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither has occurred, simply tap the Cancel button on the Orders screen. For apparel and accessories that have been pre-verified and ship directly from our trusted retail and boutique partners, all orders are auto-confirmed and cannot be canceled. For other apparel and accessories, you may cancel your order within 3 hours of placing it or before it is confirmed by the seller – whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither has occurred, simply tap the Cancel button on the Orders screen. Your order confirmation message in the GOAT app will let you know whether your order can be canceled. You may not cancel an offer after the offer has been accepted by a seller. If your order is canceled before you have been charged, you may see a pending authorization on your card that will ultimately disappear from your account in a few days. You will not be charged for the order. If your order is canceled after you have already been charged for the order, we will refund you the amount you paid for the item(s) onto your original payment method. Shipping upgrade fees, if applicable, will also be separately refunded back to your original payment method. Please allow your financial institution 3-5 business days (M - F excluding holidays) to fully process the refund.

    AUCTIONS

    Once a Live Auction order is placed and the transaction completed, your order cannot be canceled. Bids placed during an Absentee Auction are binding and cannot be canceled. Applicable shipping costs and taxes for auction items will be calculated at checkout and will be charged in addition to the winning bid price. All auction items are FINAL SALE. Please review our Auction FAQs for more information.

    RETURNS

    We want you to be happy with your purchase, which is why we accept returns on New In Box, New No Box, GOAT Clean, apparel purchases, and accessory purchases that are in the same condition as when shipped and that do not fall within any of the categories described in the next sentence. We do not issue refunds or accept returns or exchanges on any items listed as "Final Sale" on the checkout page, special items (e.g., Vintage, Sample, ID, Custom, Defect, Pre-Release), any used items, auction items, any GOAT Storage items, any direct to buyer items, or any items shipped to a freight forwarder or a delivery address in the People's Republic of China. All purchases of such items are FINAL SALE and we do not issue refunds or accept returns for such purchases except as otherwise required by applicable law or pursuant to our Buyer Protection Policy.

    You have 7 days to request a return from the date you received the item(s). To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made.

    US Only

    For eligible items, you will have 7 days after receiving your item to submit a return request. Upon submitting your request, you will be provided three return options: standard return for a refund, we list the item on your behalf or you list the item yourself.

    For items that you wish to return for a refund, your refund amount will be the item total minus the shipping costs to and from you, a restocking fee between 15% - 20% of the item's price, and any priority processing fee paid. Your refund will be provided in the form of GOAT Credit. Please note that all GOAT Credit issued as part of a refund expires one year after the date of issuance for buyers located in the US, unless otherwise specified.

    If you would like us to list the item on your behalf, you must return your item to us and, upon receipt, we will price and activate your listing. Once sold, we will deposit your total earnings into your account in the form of GOAT Credit. The credited amount will equal the item price minus the shipping costs to and from you, a restocking fee between 5% - 20% of the item’s price, and any priority processing fee paid. You will not be charged a commission nor seller fee for items sold on your behalf. Restocking fees may vary depending on your item popularity, time of return or past account activity.

    If, after 60 days, an item listed on your behalf doesn’t sell, we will initiate the standard return process and provide you a refund in the form of GOAT Credit. You can also request a standard refund at any point within the 60 day window.

    For items you choose to list yourself, you will not be charged a commission fee if your item sells within 60 days of being returned. All earnings made from your sale will be deposited into your account and available to spend or cash out. For these items, you will still be provided a return shipping label in order to send your item to GOAT.

    Once the item has been reviewed by our specialists, you will be able to price and activate your listing. If, after 60 days, your item hasn’t sold, your standard commission fee will be applied. You will have the option to reprice your item or ship it back at any time.

    If you elect to return your item for a refund, we will need to evaluate the item(s) before your refund is issued.

    Evaluation criteria include the following:

    • Item(s) must include the return label and packing slip provided by us. Please note returns will not be processed without a GOAT return label and packing slip.

    • Item(s) must be in the condition they were in when sent by us, including but not limited to: same item, no damage, original tags, no creases as a result of try-on and/or wear, no sole wear or debris (for sneaker items), and all original packaging included.

    • Item(s) must be shipped to us within 3 days of receiving your return label. The evaluation process may take up to 7 days from receipt of the returned item and we reserve the right to make the final decision on all return requests.

    Once we process your return, we will refund you for the amount you paid for the item(s) in GOAT Credit, less the shipping costs to and from you, a restocking fee between 15% - 20% of the item’s price, and any priority processing fee paid. GOAT Credit can be used on any GOAT purchases, including offers, except as otherwise required by applicable law, in accordance with the Buyer Protection Policy, or otherwise determined by us in our sole and reasonable discretion. Please note that all GOAT Credit issued as part of a refund expires one year after the date of issuance for buyers located in the US, unless otherwise specified.

    Make sure to only include the item(s) to be returned in your shipping box.

    International

    For eligible items, you will have 7 days to request a return from the date you received the item(s). To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made. Evaluation criteria include the following:

    • Item(s) must include the return label and packing slip provided by us. Please note returns will not be processed without a GOAT return label and packing slip.

    • Item(s) must be in the condition they were in when sent by us, including but not limited to: same item, no damage, original tags, no creases as a result of try-on and/or wear, no sole wear or debris (for sneaker items), and all original packaging included.

    • Item(s) must be shipped to us within 3 days of receiving your return label. The evaluation process may take up to 7 days from receipt of the returned item and we reserve the right to make the final decision on all return requests.

    Once we process your return, we will refund you for the amount you paid for the item(s), less the shipping costs to and from you and less any priority processing fee paid, by issuing you GOAT Credit to use on future purchases, except as otherwise required by applicable law, in accordance with the Buyer Protection Policy, or otherwise determined by us in our sole and reasonable discretion.

    Make sure to only include the item(s) to be returned in your shipping box.

    If your return request is not approved by us for any reason, we will notify you of our decision via email. For sneaker item(s), you will have the option to have the item(s) sent back to you at your expense or consigned on your behalf with us. For apparel and accessory item(s), you may have the item(s) sent back to you at your expense. If you elect to have item(s) sent back to you, we will send you an invoice for the shipping costs and send the item(s) to you after you have paid for the return shipping costs. If you choose to consign sneaker item(s), we will activate the listing(s) at the same price you paid for such sneaker item(s) and if the sneaker item(s) are sold, you will be paid pursuant to our Fee Policy. You may change the listing price at any time within the GOAT app. For sneaker item(s), if you do not respond within 14 days of receiving notice that your return request was not approved or if you do not pay the shipping invoice within 14 days of receipt, we will consign the sneaker item(s) on your behalf and activate the listing(s) at the same price you paid for such sneaker item(s) and if the sneaker item(s) are sold, you will be paid pursuant to our Fee Policy. You may change the listing price at any time within the GOAT app.

    If your return request is not approved by us because we determine that an item sent back to us is not the same item that was shipped to you, you will have the option to have the item sent back to you or disposed of by us at our reasonable discretion. If you choose to have the item sent back to you, we will send you an invoice for the shipping costs back to you. If you do not respond within 14 days of receiving notice that your return request was not approved or if you do not pay the shipping invoice within 14 days of receipt, we will dispose of the item at our reasonable discretion. If you consign item(s) with us as described above, the terms and conditions under “Consigned Items” in the Selling with GOAT Policy will apply to your consignment of such item(s) with us. If, after 60 days, your item hasn’t sold, your standard commission fee will be applied. You will have the option to reprice your item or ship it back at any time.

    PURCHASES SHIPPED DIRECTLY FROM SELLERS

    We do not issue refunds or accept returns for purchases that were shipped directly from a seller except as otherwise required by applicable law or unless it meets one or more of the criteria set forth in our Buyer Protection Policy.

    BUYER PROTECTION POLICY

    Our Buyer Protection Policy helps us to provide a safe, and positive, shopping experience for the entire GOAT community. Should a purchased item not ultimately meet our quality standards, we provide support and protection through our Buyer Protection Policy.

    To learn more about the coverage provided by our policy, please review our entire Buyer Protection Policy.

    DISPUTES

    If for any reason, you dispute any transaction made on the GOAT app or website, your account may be placed on hold until the dispute is resolved. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to item(s) you purchase on the GOAT app or website. Without limiting the generality of the foregoing and except as provided under “Returns” above, you will not dispute or seek a chargeback from the company whose credit card or method of payment you used to purchase item(s) on the GOAT app or website. Should you do so, your order(s) may be canceled, and we may, in our sole discretion, refuse to honor pending and future purchases made from all credit card accounts or online accounts on which such chargebacks have been made and may prohibit all persons in whose name(s) the credit accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from purchasing item(s) on the GOAT app or website.

    GOAT CLEAN

    All items listed here and in the GOAT Clean section of the used section of a given item are part of the GOAT Clean collection. Each item listed has been professionally cleaned, graded and photographed to provide full transparency on the condition of the item.

    To provide buyers comfort around the quality of items being purchased, we developed a proprietary grading system for GOAT Clean items. Once an item goes through the GOAT Clean process, we assess the condition of the item inside and out. We score each part of the item and ultimately assign a grade that communicates the overall condition of such item.

    • Like New: Minimal to no signs of wear.

    • Excellent: Slight wear on tread with minimal creasing.

    • Very Good: Gentle wear with some creasing, scratches, and/or slight discoloration.

    • Good: Moderate wear with visible creasing, scuffing, and/or discoloration.

    We believe in providing complete transparency - that what you see in photos, is what you get. This is why we offer returns on all GOAT Clean purchases. Please note that all GOAT Credit issued as part of a refund expires one year after the date of issuance for buyers located in the US, unless otherwise specified.

    US Only

    For eligible items, you will have 7 days after receiving your item to submit a return request. Upon submitting your request, you will be provided three return options: standard return for a refund, we list the item on your behalf or you list the item yourself.

    For items that you wish to return for a refund, your refund amount will be the item total minus the shipping costs to and from you, a restocking fee between 15% - 20% of the item's price, and any priority processing fee paid. Your refund will be provided in the form of GOAT Credit. Please note that all GOAT Credit issued as part of a refund expires one year after the date of issuance for buyers located in the US, unless otherwise specified.

    If you would like us to list the item on your behalf, you must return your item to us and, upon receipt, we will price and activate your listing. Once sold, we will deposit your total earnings into your account in the form of GOAT Credit. The credited amount will equal the item price minus the shipping costs to and from you, a restocking fee between 5% - 20% of the item’s price, and any priority processing fee paid. You will not be charged a commission nor seller fee for items sold on your behalf. Restocking fees may vary depending on your item popularity, time of return or past account activity.

    If, after 60 days, an item listed on your behalf doesn’t sell, we will initiate the standard return process and provide you a refund in the form of GOAT Credit. You can also request a standard refund at any point within the 60 day window.

    For items you choose to list yourself, you will not be charged a commission fee if your item sells within 60 days of listing. All earnings made from your sale will be deposited into your account and available to spend or cash out. For these items, you will still be provided a return shipping label in order to send your item to GOAT.

    Once the item has been reviewed by our specialists, you will be able to price and activate your listing. If, after 60 days, your item hasn’t sold, your standard commission fee will be applied. You will have the option to reprice your item or ship it back at any time.

    If you elect to return your item for a refund, we will need to evaluate the item(s) before your refund is issued.

    Evaluation criteria include the following:

    • Item(s) must include the return label and packing slip provided by us. Please note returns will not be processed without a GOAT return label and packing slip.

    • Item(s) must be in the condition they were in when sent by us, including but not limited to: same item, no damage, original tags, no creases as a result of try-on and/or wear, no sole wear or debris (for sneaker items), and all original packaging included.

    • Item(s) must be shipped to us within 3 days of receiving your return label. The evaluation process may take up to 7 days from receipt of the returned item and we reserve the right to make the final decision on all return requests.

    Once we process your return, we will refund you for the amount you paid for the item(s) in GOAT Credit, less the shipping costs to and from you, a restocking fee between 15% - 20% of the item’s price, and any priority processing fee paid. GOAT Credit can be used on any GOAT purchases, including offers, except as otherwise required by applicable law, in accordance with the Buyer Protection Policy, or otherwise determined by us in our sole and reasonable discretion. Please note that all GOAT Credit expires one year after the date of issuance, unless otherwise indicated.

    Make sure to only include the item(s) to be returned in your shipping box.

    International

    For eligible items, you will have 7 days to request a return from the date you received the item(s). To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made.

    Evaluation criteria include the following:

    • Item(s) must include the return label and packing slip provided by us. Please note returns will not be processed without a GOAT return label and packing slip.

    • Item(s) must be in the condition they were in when sent by us, including but not limited to: same item, no damage, original tags, no creases as a result of try-on and/or wear, no sole wear or debris (for sneaker items), and all original packaging included.

    • Item(s) must be shipped to us within 3 days of receiving your return label. The evaluation process may take up to 7 days from receipt of the returned item and we reserve the right to make the final decision on all return requests.

    Once we process your return, we will refund you for the amount you paid for the item(s), less the shipping costs to and from you and less any priority processing fee paid, by issuing you GOAT Credit to use on future purchases, except as otherwise required by applicable law, in accordance with the Buyer Protection Policy, or otherwise determined by us in our sole and reasonable discretion.

    GOAT STORAGE

    GOAT Storage is ideal for reselling items or saving space at home. For items eligible for GOAT Storage, select GOAT Storage as your shipping option at checkout and we'll store your items until you're ready to ship. Your items will be secured in our GOAT Storage facilities after they are verified.

    Once they are verified, you may list your items anytime by using the Profile tab on the app.

    You can have your GOAT Storage items shipped back to you through the app by going to the Profile tab and tapping the Ship button. Once the items ship, you will be charged a retrieval fee, which includes shipping costs and any applicable taxes, fees or other charges.

    We reserve the right to charge a storage fee for items in GOAT Storage, which will be deducted from your seller account balance. If we decide to charge such a storage fee, we will provide you with advance notice of such storage fee through the GOAT app, website or via email and give you an opportunity to withdraw your items from GOAT Storage prior to the date such storage fee is first assessed. You will be charged a retrieval fee, which includes shipping costs and any applicable taxes, fees or other charges, if you decide to withdraw any of your items. If storage fee charges result in a negative seller account balance, you may restore your seller account balance to zero by linking your GOAT account with an alias account. By doing so, you authorize GOAT to charge the valid payment method associated with your alias account for any outstanding storage fees.

    Affirm and Afterpay are currently not available for GOAT Storage purchases.

    All purchases where you select GOAT Storage as your shipping option are FINAL SALE unless it meets one or more criteria set forth in our Buyer Protection Policy or as prohibited by applicable law.